Frequently Asked Questions

What areas do you service? 
We are located in Green Lane, Pa and provide scheduled services in Pennsylvania. Dr. Rachael Levine is available in Chester County, as well as for occasional appointments in Lehigh and Berks counties. Dr. Samantha Fraysier is available for spinal manipulation/veterinary chiropractic services in Montgomery, Bucks, Chester, and surrounding counties; and available for other scheduled services in Berks and Lehigh Counties, as well as in select areas of Bucks and Chester counties. She makes occasional trips to the Bedford County area, as well.  

How do I schedule an appointment? 
Please call us at 610-851-4282, or send us an e-mail at office@forwardthinkingequine.com 
 
Do you have a clinic or hospital site where I could trailer my horse? 
We do not currently have an on-site location to trailer-in. However, we have top of the line mobile equipment, and can provide most services at your barn. Check out our services page, or contact us to find out more about what we can provide on the farm. 
 
What options are available to pay my bill? 
We accept cash, check or credit card payments. Payment is due at the time of service. Cash and check payments at the time of service will have a 3% discount applied. Clients paying by credit card will first be sent an invoice via e-mail, then the credit card on file will be charged.  
 
What if my horse is insured? 
We work with numerous insurance companies regularly. When a visit with us will be covered by insurance, be sure to promptly inform the insurance company of the visit. They will contact us for the required medical documentation. You will pay your bill and submit the receipt to your insurance company for reimbursement. Prompt reporting and payment will expedite the reimbursement process.  
 
What do you charge? 
We are happy to give you a quote for any services you are interested in. Just reach out! 
 
How do I re-order medication or get a script approved? 
For medication orders or script requests, please e-mail us at pharmacy@forwardthinkingequine.com. Scripts can be requested through the online pharmacy of your choice. Just enter our information when ordering, and they will reach out to us for verification.